Store Policies


We love to talk.  We aim to be the best and love to hear what our customers have to say.  If you have any questions, concerns, or feedback, please contact us at sales@lorenzouomo.com

 

Be Happy. We want you to be happy with your purchase.  In the event you are not completely satisfied with your order, we offer hassle free returns within 30 days of receipt date.  Simply email your request to us at sales@lorenzouomo.com with your order number and reason for exchange or return and a customer service representative will respond to you within 2 business days. 

 

Getting packages is fun.  We current ship within the United States via UPS.  All orders will be shipped within 3 business days. 

 

Our shipping rates are as follows:

Orders 0-9lbs - Standard Shipping $8.00

Orders 10lbs+ - Standard Shipping $18.00   

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